Do I need to login to purchase an item?
Yes, you need to create an account if you are a 1st time user, if you already have an account please login before making any purchases.
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![]() ![]() FAQs
Do I need to login to purchase an item?
Yes, you need to create an account if you are a 1st time user, if you already have an account please login before making any purchases.
Shipping and Delivery? What costs are involved?
Shipping to the UK is FREE. For europe £2.99 For the Rest of the world £4.99
My order has shipped but has not arrived, where is it?
By Standard Mail within the UK We can usually expect items sent by Standard Mail within the UK to arrive within 2 to 5 days from shipment. However, if after 10 days from the shipping date the parcel has not arrived, please contact us with confirmation of your shipping address.
Which DVD Regions do you sell?
All DVD are region 0 unless specified. - REGION 0 or REGION ALL - Discs are uncoded and can be played Worldwide, however, PAL discs must be played in a PAL-compatible unit and NTSC discs must be played in an NTSC-compatible unit.
How can I return a faulty / incorrect item?
You should return the item, Please enclose a note quoting your order number, what you are returning, the nature of the fault, and specifying whether you require the correct item to be sent out, or a refund
Pricing?
All charges are in UK Pounds. Please be aware that prices displayed in your shopping bag are the current prices of the goods and the amount you will be charged for each item when submitting your order.
Prices are subject to change without notice.
Shopping & Payment Security
Deltamusic.co.uk uses worldpay as its ecommerce transaction gateway, all payments are managed through worldpay, therefore Delta do not hold any financial details.
Please visit the link below for more information on worldpay
http://www.worldpay.com/shopper/index.php?page=safety&sub=security&c=UK
How do I Download an MP3?
Once you have gone through the checkout procedure with world pay you will receive and email with a link to the product and a password.
How do I contact customer services?
You can contact customer services on 01689888888 or alternatively you can email orders@deltaleisuregroup.co.uk
How do I use a promotional code?
While proceeding through the checkout procedure you will have the opportunity to enter the promotional code. You will notice the effect once you have entered the code and proceeded to the next page.
I have forgotten my password and or user name what should I do?
You can retrieve the password with the “forgot password” link on the login screen.
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